Parkeye Privacy Policy
Last updated: May 2026
1. Introduction
Parkeye ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Parkeye mobile application and website.
2. Information We Collect
- Location data: We collect anonymized, aggregated location data while you are within a campus radius to help train our occupancy model. This data is never tied to your personal identity.
- Account information: If you create an account, we collect your email address and permit type.
- Usage data: We collect general app usage information (e.g., screens visited, features used) to improve the product.
3. How We Use Your Information
- To provide real-time parking availability and routing features
- To improve the accuracy of our occupancy forecasting model
- To send you relevant updates and notifications about parking at your campus
- To communicate with you about your account or early access status
4. Data Sharing
We do not sell your personal information to third parties. We may share anonymized, aggregated data with campus parking partners (e.g., GMU Parking and Transportation) for operational improvement purposes only.
5. Data Retention
We retain personal information only as long as necessary to provide the service. Anonymized telemetry data may be retained longer for model training purposes.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@parkeye.app.
7. Security
We use industry-standard encryption and security practices to protect your data.
8. Children's Privacy
Parkeye is not directed at children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via the app or email.
10. Contact
For privacy-related questions, contact us at parkeye.gmu@gmail.com.